Welcome to the Adult Care Program of San Mateo Convalescent Hospital:

We welcome you and your loved one to our home. We know you have many questions of which we will do our best to provide you with answers.

We are a private, family-run 34 bed facility that has provided quality care for the community since 1961. At San Mateo Convalescent we are concerned for the total person, being ever mindful of the physical, emotional, social, and spiritual needs of our residents. We all share a philosophy of striving for excellence. We exist to assist individuals in successful aging through love, compassion and activities that enhance independence.

We offer Skilled Nursing, Assisted Living Care Level Rates, and 24/7 Hourly and Respite Care. This continuum of care makes it possible for residents to remain in familiar surroundings as their needs change, thus allowing them to comfortably age in place. It also provides residents with consistent medical care and support from skilled professionals who know them well. This feature, along with an average 4.2 staffing ratio that far exceeds the 3.2 mandated by the state, provides peace of mind for our residents and their family members.

High nurse-to-resident ratio:
Our superior services are predicated on three basic reasons: more staff, higher pay, and longer length of employment. The average employee has worked at San Mateo Convalescent Hospital for over 10 years. The total number of service years at our 2005 staff recognition event was 404. This is an extraordinary statistic for an industry notorious for its high staff turnover (less than 2 years of service) and job dissatisfaction.

Staff:
Our staff is experienced, caring and unique. We take pride in the deep sensitivity they so openly share. Their care provides you with the warm and compassionate environment you want, along with safety and 24 hour professional, responsive staffing that your resident deserves. Ongoing education and the latest training techniques are offered weekly.

The average employee has worked at San Mateo Convalescent for over 10 years. The total number of service years at our 2005 staff recognition event was 404 years. This is an extraordinary statistic for an industry notorious for its high staff turnover (less than 2 years of service) and job dissatisfaction. Our experience indicates that our consumers want premium care for their loved ones and have repeated told us they we have exceeded their expectations with excellent care.

ADMINISTRATIVE PERSONNEL

Skilled Nursing Administrator: Patricia Barnes
Director of Nursing: Donna Clark R.N.
Admissions & Social Service: Michael Devine
RCFE Administrator & Office Manager: Kimberly Klaiber

Visiting hours:
Officially 11 a.m.-8 p.m. Un-officially, pretty much open, you may stop in on your way to work in the morning for a quick hello or even to help feed your loved one breakfast. If your family member is very ill, you may come and go as you wish. It is encouraged that you be with them as much and as long as possible. Doors are locked from 8 pm to 6 am. We will work with you on any visiting arrangements.

Pharmacy/Medications:
You are welcome to use the Pharmacy of your choice; however, there are a few “rules” which must be adhered to regarding medications. Our Pharmacy would be glad to provide the medications for you. The Charge Nurse will be happy to go over all of this with you at your convenience.

Medication Coordination and Management for Assisted Living and Adult Care Program:
Our licensed nursing staff will order, manage and administer medication, depending on the needs of each individual, using approved pharmacies. The Adult Care participants may bring in bubble packed medications that match their current medical doctor’s orders following the state regulations and will be dispensed as directed.

Notifications:
We want to keep you informed of your loved ones condition. We will notify you of any change in condition, social concerns and new doctors orders unless otherwise specified.

Safety Features:
You can enjoy the peace of mind that comes from living in an environment carefully planned for your convenience and well being.

♥  Staffed 24 hours a day, 7 days a week

♥  All rooms and common areas are equipped with smoke detectors and an automatic fire sprinkler system

♥  Emergency call system in every bedroom and bathroom

♥  Individualized Fall Prevention Programs

♥  High level security system to keep wandering residents safe

♥  Secure Care system for individual monitoring

Our staff thanks you!
Please feel free to contact us if you have any further questions. We will be happy to assist you.